Payments & Fees
Full payment is required before any service is rendered, including renewals. We will not purchase any 3rd party services on a client’s behalf until payment is made in full for those products and services.
For monthly accounts, prepayment is due each 30 days following the date the account was established. Billing will continue until you cancel your hosting account. You may cancel at any time.
Invoices are usually sent by e-mail automatically by our online billing system, unless another billing method is requested by you and agreed upon by both parties.
In most cases, installation of your website software is started after full payment is received, and we have purchased your domain name and hosting services.
If you prefer, a detailed contract can be signed and returned with payment in full so that both parties are clear of all requirements before proceeding. A contract may be negotiated before signing but must be adhered to once a signed agreement is complete. If you agree to a contract but fail to follow through with a project, we retain the right to bill you for time taken by your project at our regular hourly rate of $50.
If payment is more than 15 days past due, a $30.00 late charge will apply. SEO EXCELLENTIA reserves the right to remove any web services from viewing on the Internet, to include email access, if payments are not made.
If web services are suspended, a $100.00 re-activation fee will be applied to any outstanding balance before services are restored.
In case collection proves necessary, the Client agrees to pay all fees (including all attorney’s fees and court costs) incurred by that process.